Frequently Asked Questions
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How do I know what tent size I need?
Stand-Up Cocktail Reception — 6 sq/ft per person
Round Table of Ten or Less — 10 sq/ft per person
Rectangular Table of Ten or Less — 8 sq/ft per person
Buffet — 100 sq/ft per table
Cathedral Seating — 6 sq/ft per person
Dance Area — 5 sq/ft per person
Band Area — 25 sq/ft per person
How do I know what size table linen I need?
Do you deliver?
Standard delivery cost varies according to city. A same day delivery/pick-up, timed delivery/pick-up, or off-hours delivery/pick-up may incur additional cost. A minimum rental purchase may apply.
When do you require payment?
What are your rental periods?
All prices are segmented into categories of 1 day, 1 week or 1 month.
What are your business hours?
Monday-Friday: 8:00am – 4:00pm
What other terms and conditions should I know about?
CLEANING AND BREAKDOWN:
We ask that all china and flatware be returned rinsed and free of any food debris. There will be an additional charge for any equipment returned unrinsed.
What is a Damage Waiver? Damage waiver protects customers from having to pay for most damages that may occur to rented equipment.
How much does it cost? The damage waiver cost is shown on the front of your contract. No damage waiver is applied to sales, delivery or tax.
How does it work? In exchange for the damage waiver we agree to absorb the cost of most repairs to rental equipment. Without damage waiver, you are required to return equipment undamaged or pay to have it fixed, up to the full cost of the equipment.
What is not covered?–Disappearance of equipment–Missing parts or accessories–Cleaning charges–Gross negligence
What is gross negligence? Gross negligence is the abuse and misuse of equipment during operation and transportation. For example, running equipment without oil or equipment falling from vehicle.
Is there a deductible? No. Damage waiver is not insurance. It is a waiver of our contractual right to have equipment returned in the same operating condition as when it left.